Building a 5 Star Reputation Online
Local businesses with more reviews online appear more trustworthy to potential customers. Our reputation management system creates a simple way for you to collect feedback from your customers and automatically build your 5 star reputation.
How Does Our Reputation Management System Work?
- First, enter your customers name and email address and the system will send them an email with an invitation to complete a review online via a unique link.
- Your customer enters the star rating and completes their review of your business.
- Our intelligent review routing protects you from negative reviews by flagging negative reviews for immediate attention and routing the customer to a resolution page preventing the negative review from hitting the web. Customers who leave a positive review are encouraged to post their review to an online review site.
- We monitor online review sites (like Google & Yelp) and alert you when a new review is posted online.